Frecuently Asked Questions

How do I create a username and password?


Simply start shopping by filling your cart with the items you want to buy.

After clicking on the ´Checkout´ button, you will be prompted to sign in. If you haven't created your user name, click the Continue to Checkout button and follow the simple steps to submit your order.


I am a current Papelmania customer but do not have a username and password?

If you haven't set up an online account yet, follow the steps listed above. Once you have registered, you will instantly be able to shop and order any product from in one simple step.


How do I recover my username or password?

If you forgot your login information, you can go to the Login Assistance page to request an instant password reset. Simply enter the email address on your profile, or your user name and the answer to your password reminder question and, in less than 2 minutes, you will receive an email with your username and a link to reset your password.

If you do not receive your password reset email within 2 minutes, please check your “SPAM” folder.

Note: you can also access the Login Assistance page by sliding your mouse over the ´My Account´ link at the top of the page and then clicking on “Forgot your user name or password?”


How do I change my password?

Visit My Account and click Change your password


Have a question or a comment?

We'll respond within a few business hours.


Phone (786) 618.91.72

Fax (786) 618.91.72


Payment mailing address

Inversiones Papelmania 2000 Inc

3120 West 84 Street, Hialeah FL 33018