Start a return

Need to start a return? No problem if the product is unopened. Most items can be returned within 30 days for full credit or replacement item. Contact us for details, sales@papelmaniausa.com.  You may return products in accordance with the following guidelines:

Returns with an original register receipt, eReceipt:

• Office supplies Unopened, may be exchanged or returned for a full refund within 30 days of purchase.
• All Ink & Toner may be exchanged or returned for a full refund with the Original Receipt and in their original, unopened condition within 30 days of purchase.
• Technology and consumer electronic products may only be exchanged or returned for a full refund with the Original Receipt and in like new condition, in their original packaging, with UPC code, within 14 days of purchase. Please remember to remove all personal data from exchanged/returned products. We are not responsible for any personal data left in or on an exchanged/returned product.
• Furniture may only be exchanged or returned for a full refund if unassembled and in the original packaging (including all components and manuals) with UPC code within 14 days of purchase.
• Non-Refundable : Special Order/Custom items and Manufacturer Direct items cannot be returned or exchanged unless damaged upon receipt.